Customer Comments


(DietPower is the only company in its field that provides free phone and email support by native English speakers who use the program themselves. Our Nice People™ are at 800-852-8446.)


I really appreciate dealing with such an upstanding, outstanding and honest company like DietPower. I have had nothing but good things to say about your customer service.
—Jennifer Nelson


Wow! Your website said you respond to emails in minutes or hours...and it was true!
—Stuart Guinn


I am impressed with DietPower's documentation. The explanations—both the short and the long versions—are well written. The help screens, unlike those in many software packages, are truly helpful.
—Thomas H. Greiner, Ames, Iowa


I want you to know that John in your tech-support department spent 50 minutes this morning helping me retrieve files in my DietPower software that I had accidentally misplaced. He was extremely patient, totally knowledgeable, and got my software back to normal. He is truly the best tech-support person I've ever worked with. Don't lose him!
—Julia C., Philadelphia, Pa.


Who the heck are you people? I've been to many nutrition Web sites—many, many, many—and yours is the first with usable, helpful, easy, get-down-to-business-and-start-doing-what's-good-for-you stuff. Thanks!
—Julia C., Philadelphia, Pa.


This is the quickest turnaround on a question that I've ever received. Congratulations on stellar customer service.
—Lou Dean


Thanks for your remarkably personal service. I don't get this from other software vendors.
—Monica Sweet


I appreciate the quick email reply—and on a weekend to boot!
—Chris Hall


This has been the fastest, most complete, nicest tech support I've had in ages—maybe ever. You are a cyber angel.
—Mary Giambalvo


I have been in customer service for over 25 years, and it takes an awful lot to impress me. Your customer service is truly the best!
—Kathy H., New Jersey


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